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Start a Reservation. We are sorry, the site has not properly responded to your request. Please try again. If the problem persists, please Contact Us. You are successfully logged in. We have re-started your reservation to ensure your profile preferences are included. Your return time has already passed. Please select a new time. Return at a different location. Resident Of. Learn Why. Want to Logout? Log Out? Pros: Pickup in the airport terminal was very easy.
Cons: Drop-off in Brooklyn was a mess. The garage entrance was blocked, so I had to leave the car on the street, and then it took about 15 minutes for someone to greet me and take the keys. Signage was poor, the office was messy, and I didn't know what to do. Pros: Good price.
Cons: Hertz service was shameful. Spent hours trying to resolve issue Hertz was awful.
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At drop off, the woman literally said. Too expensive to fix. Pros: Staff was friendly Cons: Could have adjusted my rental to my specifications they didn't have any mid-size cars available; when I suggested I take a compact, which were suddenly available at pickup, at a reduced cost, they insisted on just giving me a full-size at the mid-size rate. Gas tank not full Cons: Wow—after pulling out of lot realized gas tank was a quarter tank empty.
Bill Halligan. Mass confusion on pick up Pros: Not much Cons: Went to the counter and waited for a customer while only one of the two representatives worked. The other just played on her phone. Then we got our turn and was sent to space for the car. It was freezing.
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No car in stall. Stood outside in cold while another representative half helped and gave another care that was just returned, covered in a sheet of ice and mud all over the inside of car.
Then made it hard to do more paperwork to take car. Very disappointed. Cons: We were expecting a suburban and given a smaller SUV. We have 4 carseats and suitcases when we fly so need to be able to fit 6 AND suitcases. Several of the offered vehicles weren't able to accommodate that due to a center counsel. Would like a guaranteed way to secure a suburban rental. Pittsburgh people Pros: The guys at the desk were beyond polite and helpful! Cons: Hard to put car seats in where cars were tightly parked And nowhere to really go to park to do so. Pittsburgh Rental Pros: Everything went very smoothly My company card has my company name on it.
The reservation is booked with the same card. I can present it upon pickup. This is only when I use budget. Pros: I had to rent a vehicle last minute from Pittsburgh Airport. The Budget was located in the baggage claim which was convenient. There was no line and the customer service was excellent.
I upgraded to a Toyota 4Runner 4 wheel drive and made the drive through the snowstorm safely to Erie. Cons: Nothing. Bullshit Pros: Never got a car Cons: Not getting car. Cons: I was not able to rent the car because my wife and I only carry Debit cards. They guy even claimed that I didn't pass the credit check I don't do credit so I'm not likely to have good credit. I mean last I checked I was at Par for the course. There ought to be an option for people who don't use credit cards. Deposit maybe? Pros: Quick dropoff Cons: There were enormous unexpected charges. There was nothing that could be done.
They cost me a huge amount of additional money. The car was old—vibrated at highway speeds, 30, miles—very uncomfortable, hurt my back which I am still dealing with the next day, and made me feel like I might not make it to my destination. Had obviously been abused by past renters. Was charged hundreds for a hour rental of a compact car. Will never use again. Educate your customer service Pros: I liked to size and comfort of the Jeep when I received it was also clean.
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Thats about it for my positive points. Cons: First of all what the heck are all the charges?? No one to ask questions when you get in the car and by the way check your car for damage there were several dings when we checked it, don't want to be blamed for them. As I got on the road i noticed the etoll box, i thought perfect but how does it work. I called the customer service and the gentleman James said all you do is go through the toll and it activated it, simple right?
I asked is there any fee he said NO, you just pay the toll when you return online at etoll When I returned the car I asked the man who greeted me. He did say if you open the box to activate it you can use it. I didn't know this so I went through ezpass and it was never activated???
He said I don't know cant tell you and they don't know inside either as I said I would ask them. So I went inside to the desk. I think the same two rocks were sitting there all weekend same spots. No customer service here either they didn't know how it worked they said I had to take care of it at etoll, they didn't know how it worked. HUMM, your rental, a service is offered in your car, but noone properly knows how it workd. Called customer service again, they couldn't help me this time, they gave me the number to etoll byw the desk didn't have it.
I would not know the charges until they are posed to my card as well. I can say the woman Porsha at etoll was great she was very helpful and calmed me down. Skip to main content. Same drop-off Different drop-off. Cheap Car Rentals at Pittsburgh Airport. Pittsburgh Airport car hire reviews and directory. Rated no. All Alamo reviews. Pros: Pickup and drop off was quick and easy. Cons: The minivan especially in the back had not been cleaned.
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